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Customer Reviews.

service

5

I didn't get a e mail report this time, not sure if they have been discontinued.

17 November 2017

service

5

Everyone is always very friendly and helpful

16 November 2017

service

5

always solved my problem and happy to help

15 November 2017

service

5

Phone call etc letting me know what was happening

14 November 2017

sales

5

all polite

14 November 2017

service

5

Brilliant! We really do feel like we are the customer and are important to the continued success of Mini United KingdomWithout doubt Chandlers Hailsham have delivered a unique customer service experience.

12 November 2017

sales

5

Everything went very smoothly

11 November 2017

service

5

Everything went smoothly and it was explained to me clearly what was being done. It was completed in the time they predicted, they kept me informed and it had been cleaned nicely when I picked it up.

09 November 2017

service

5

No fuss, picked my car up and delivered it back after the service sparkling clean

09 November 2017

service

5

As above , greats personal service.

08 November 2017

service

5

All the team are very friendly and the Mini clean is much appreciated

08 November 2017

sales

5

Because the service was impeccable and I was treated like a valued customer throughout.

07 November 2017

sales

5

I gave stars as the service we received was excellent and could not fault it. The sale man we dealt with kept us up to date on progress and provided an excellent handover of our new mini.

07 November 2017

sales

5

Always kept up to date

07 November 2017

service

5

Prompt informative polite service

07 November 2017

service

5

Charming efficient prompt what more can I say

05 November 2017

service

5

Abi was really helpful and very prompt, kept me up to date through the day.

04 November 2017

service

5

James Cocklin is just fantastic. Nothing is too much and he is just so helpful. Also James now a manager in the workshop is first class. Young lady who dealt with my last visit was great too. In short great people who are a credit to your business.

03 November 2017

service

3

The car needs new tyres, while it was in I asked for a quote to do it all at once. The price was 50% more than I found elsewhere in minutes, very disappointing.

01 November 2017

service

3

Work requested was not done as Mini had failed to advise that parts were not compatible with my car!

01 November 2017

service

5

Friendly and their coffee is great

31 October 2017

service

5

the service team collected and delivered the car to my home and kept me informed throughout the service process

31 October 2017

sales

5

Once again Sam kept me informed of the progress on the build on my new Mini, and very kindly lent me a courtesy car whilst awaiting delivery.

30 October 2017

sales

4

very good

30 October 2017

service

5

I had a security camera fitted and was very pleased with the service I received. It was collected and returned very quickly. I was then given excellent instruction on how to use it.

25 October 2017

sales

5

Because even tho the delivery took a while Leon kept me informed.

25 October 2017

service

1.5

Complimentary car clean was not clearly not done. Cost of £41.25 to advise seat may need replacing seems very high. Cost of £41.25 to check stop/start and then not fix it disappointing - when went to Setyres they "reset" it and then it worked fine !

23 October 2017

service

5

Excellent kept me up to date.

20 October 2017

service

5

In our experience the Hailsham employees have been very efficient and courteous.

20 October 2017

service

5

Friendly informal and relaxed make you feel like a customer

19 October 2017

service

5

Kept me informed at all times

19 October 2017

service

5

All staff are always very friendly, courteous and helpful.

19 October 2017

sales

5

Good service

18 October 2017

sales

5

Excellent and friendly salesperson

18 October 2017

sales

5

Easy to be with without any hassle

17 October 2017

service

3

The ladies on the service desk need additional training on handling senior citizens in a courteous and civilised manner. A supercilious and superior attitude to customer's problems does not promote customer satisfaction.

13 October 2017

service

5

Nothing seems to be a problem or worry.

13 October 2017

service

5

Chandlers (Hailsham) have continually provided good service. They are helpful and when needed, keep me informed as a matter of course.

13 October 2017

sales

5

Rob Foster was brilliant

13 October 2017

service

5

They were quick and efficient.

12 October 2017

service

4

Work done in time as promised.

12 October 2017

service

5

Everyone was helpful and the service was carried out quickly

12 October 2017

service

4

Good service, but slightly disappointed in that the car wasn't properly cleaned before return.

11 October 2017

service

5

Staff listened and solved problem

11 October 2017

service

5

Fixed everything and kept us informed

11 October 2017

service

5

Excellent customer service , friendly staff

10 October 2017

sales

5

Can't fault it - pleasant surroundings and helpful staff

10 October 2017

service

5

I needed two tyres, James did me a great deal and even got the car cleaned for me.

09 October 2017

service

5

Nothing to fault in any respect

08 October 2017

service

5

The staff go out of their way to be helpful and make my services, and any thing my car needs, convienent for me!